Urban Pulse Referral Program Terms

Last updated: 6 July 2026 Version: 1.0 Effective from: 6 July 2026

Plain English: Bring another builder, trade or developer across to Urban Pulse and, when they subscribe, you earn a share of their subscription for up to two years, while you both stay on paid plans. It is transactional and simple: each time they are billed, you earn your share, applied as credit straight to your own account. These are the program rules referred to in our Terms of Service (section 3.4). The reward is a marketing incentive for a genuine introduction, not a financial product. Where a plain-English note summarises a rule, the numbered clause governs if the two differ.

1. Who can join

1.1 You can earn referral rewards if you are an Urban Pulse member on a paid plan. Sharing your link is free and open to any member; earning a reward requires you to be on, and to stay on, a paid plan.

1.2 The reward is for members of the network introducing other people in the trade. It is not a paid-affiliate or coupon-arbitrage scheme. We do not pay coupon sites, content publishers, ad-arbitrage pages, or anyone buying sign-ups off-platform. Only share your link with people who know you and would want to hear from you. Do not send bulk or unsolicited messages, which breach the Spam Act 2003 (Cth) and these rules.

2. What counts as a referral

2.1 A referral counts when a genuinely new customer, who was not already an Urban Pulse customer, signs up through your referral link or by entering your code, and then starts a paid plan.

2.2 One referrer per member, first link wins. If more than one person shares a link with the same new member, the reward goes to the first link that member used.

2.3 You cannot refer yourself, your own organisation, or an organisation you control or are connected to. Referrals that fail our anti-abuse checks (see section 8) do not earn a reward.

3. What you earn

3.1 25% of the referred member's subscription for your first five referrals, then 10% for every referral after that.

3.2 You earn the reward for two years (24 months) from the referred member's first paid invoice, each time they are billed, and only while both you and the member you referred are on active paid plans. What you have already earned is yours (section 7.2) and is not forfeited if you later leave.

3.3 Founding members keep the 25% rate for their first ten referrals rather than their first five.

3.4 The reward is calculated on the subscription amount the referred member actually pays, excluding any taxes, and is recorded in your account in Australian dollars. The rate that applies to a referral is set when that referral converts and does not change afterwards.

4. How you are paid

4.1 Your reward is applied as Urban Pulse account credit, which comes straight off your own next invoice. There is nothing to set up and nothing to claim: when you earn, it lands on your account.

4.2 The reward is personal to you and is credited only to your own account. We do not pay a reward into a third-party or shared account. We may add other ways to take your reward over time; if we do, we will set out the terms here first.

5. The cap

5.1 There is a single, high per-referrer ceiling of A$25,000 per year. Almost no genuine referrer reaches it; it exists as a backstop against organised abuse and to keep the program clearly a marketing incentive rather than an income stream. We may review the ceiling and will give notice of any change. The ceiling in force when a referral converts applies to that referral.

6. Simple and transactional

6.1 The reward is transactional: each time a member you referred is billed for their subscription, you earn your share. There is no clawback on monthly subscriptions, so once you have earned a reward, it is yours.

6.2 The only exception is a reward we can show is not genuine (for example fraud, or a breach of these rules), which we may withhold or reverse under section 8.

7. Staying eligible

7.1 You earn new reward only while you are on a paid plan. If you move off a paid plan, new reward stops accruing.

7.2 A reward you have already earned is yours, even if you later leave. Leaving does not forfeit a reward you have already earned.

8. Keeping it fair (anti-abuse)

8.1 We run checks for self-referral, connected entities, duplicate or artificial sign-ups, and unusual patterns, for example many sign-ups sharing the same device, network address, or payment method. Where a pattern needs review, we may hold a reward while we check it, rather than pay it out and reverse it later.

8.2 We may withhold or reverse a reward, and remove a member from the program, for referrals that are not genuine, that breach these rules, or that involve off-platform paid promotion.

9. Your reward is personal

9.1 Referral rewards are personal to you. They cannot be transferred, assigned, sold, or pooled with anyone else. There is no secondary market in referral rewards.

10. Tax

10.1 A referral reward, whether taken as credit or cash, may be assessable income to you. You are responsible for your own tax, and we recommend you get your own advice.

10.2 If you are registered for GST, GST may apply to your reward, and we will account for it correctly. If we ever add a payout method that changes how tax is handled, we will set out the terms here first.

11. How we describe it

11.1 We describe the program as a reward for introducing a member. It is not marketed as a yield, a guaranteed return, or passive income, and we ask that you do not describe it that way either when you share it.

12. Not a financial product

12.1 The reward is a marketing incentive and an account benefit for introducing a member. It does not give you an interest in a scheme, a right to a return on an investment, or a stored-value or payment facility.

13. Changes to the program

13.1 We may change, pause, or end the program, or change these rules, on reasonable notice. Changes apply to referrals made after the change takes effect. A reward you have already earned is not affected.

14. Contact

14.1 This program is run by Urban Pulse Strategies Pty Ltd (ABN 82 650 700 226), trading as Urban Pulse. These rules sit under, and should be read with, our Terms of Service and Privacy Policy; the governing-law, variation, dispute-resolution and Australian Consumer Law provisions of our Terms of Service apply to them. Questions about the program: support@urbanpulse.com.au.