Urban Pulse Referral Program Terms
Last updated: 15 October 2026 Version: 3.0 Effective from: 15 October 2026
Plain English: Referral rewards aren't available yet. You can share your referral link now, and we'll tell members when rewards open. Until then, sharing a link, having a referral recorded, or a referred business starting a paid plan does not earn you anything, and this page does not state a rate, a cap or a payout method, because none is currently offered. These are the program rules referred to in our Terms of Service (section 3.4). A referral reward, once available, is a marketing incentive for introducing a member, not an investment or a financial product. Where a plain-English note summarises a rule, the numbered clause governs if the two differ.
1. Who can share, and who will be able to earn
1.1 Sharing your referral link is free and open to any Urban Pulse member. Referral rewards are not available yet. Once they open, earning one will require an active paid subscription in good standing, as this page will then state.
1.2 Referrals are for members of the network introducing other people in the trade. It is not a paid-affiliate or coupon-arbitrage scheme. We do not pay coupon sites, content publishers, ad-arbitrage pages, or anyone buying sign-ups off-platform. Only share your link with people who know you and would want to hear from you. Do not send bulk or unsolicited messages, which breach the Spam Act 2003 (Cth) and these rules.
2. What counts as a referral
2.1 A referral counts when a genuinely new customer business, which was not already an Urban Pulse customer, signs up through your referral link or by entering your code, and then starts a paid plan.
2.2 One referrer per member. Which referral counts is settled when the new member verifies their email address:
- (a) if they sign up with their email address and bring a referral code, through a referral link or by typing it in (if they did both, the typed code is used), that code counts, as long as they verify their email address within 30 days of signing up;
- (b) otherwise, including where the code they bring is not a current referral code or is their own, a referral code saved when that same email address joined our waitlist counts. The waitlist keeps only the first valid code saved for an email address, and a later code does not replace it; and
- (c) once a referral is recorded for a member, a later link or code does not replace it.
2.3 You cannot refer yourself, your own organisation, or an organisation you control or are connected to. Referrals that fail our anti-abuse checks (see section 8) do not earn a reward.
3. What you earn
3.1 Referral rewards are not available yet. There is currently no rate, no reward window and no reward cap in force: sharing your referral link, having a referral recorded, or a referred business starting a paid plan does not earn you anything today.
3.2 We will update this page, and tell members directly, before any referral reward goes live. Once it does, this section will state the rate, the window it runs for, and how the amount is calculated.
4. How and when you would be paid
4.1 Referral rewards are not available yet, so there is nothing to pay out, and no payout method, cadence or minimum currently applies.
4.2 We will update this page, and tell members directly, before any payout method goes live.
5. The cap
5.1 Referral rewards are not available yet, so there is currently no reward cap to state. A cap will be published here before any reward goes live.
6. Refunds and chargebacks
6.1 Referral rewards are not available yet, so there is currently no reward for a refund or chargeback to affect. This section will be completed before any reward goes live.
7. Staying eligible
7.1 Referral rewards are not available yet, so there is nothing to stay eligible for today. Once rewards open, section 1.1 sets out what will be required.
8. Keeping it fair (anti-abuse)
8.1 We run checks for self-referral, connected entities, duplicate or artificial sign-ups, and unusual patterns, for example many sign-ups sharing the same device, network address, or payment method, now and once rewards open.
8.2 We may remove a member from the program for referrals that are not genuine, that breach these rules, or that involve off-platform paid promotion.
9. A reward, once available, is personal
9.1 A referral reward, once available, will be personal to you. It will not be transferable, assignable, sellable, or poolable with anyone else. There will be no secondary market in referral rewards.
10. Tax
10.1 A referral reward, once available, may be assessable income to you, however it is paid or applied. You will be responsible for your own tax, and we recommend you get your own advice.
10.2 If you are registered for GST, GST may apply to a reward once available, and we will account for it correctly.
11. How we describe it
11.1 We describe the program as a reward for introducing a member. It is not marketed as a yield, a guaranteed return, or passive income, and we ask that you do not describe it that way either when you share it.
12. What the reward is
12.1 A referral reward, once available, will be a marketing incentive for introducing a member. It will not be an investment, and it will not give you an interest in a scheme or a right to a return on an investment.
13. Changes to the program
13.1 We may change, pause, or end the program, or change these rules, on reasonable notice. Changes apply to referrals made after the change takes effect.
13.2 These rules are being reviewed by our lawyers. If that review needs a change, we will update these rules, or pause or end the program, under section 13.1.
14. Contact
14.1 This program is run by Urban Pulse Strategies Pty Ltd (ABN 82 650 700 226), trading as Urban Pulse. These rules sit under, and should be read with, our Terms of Service and Privacy Policy; the governing-law, variation, dispute-resolution and Australian Consumer Law provisions of our Terms of Service apply to them. Questions about the program: support@urbanpulse.com.au.
15. Changes to these rules
Version 3.0 (effective 15 October 2026) replaces version 2.0 and takes effect on publication. The previous version stays readable at version 2.0.
- Sections 3, 4, 5 and 6 (previously stating a flat 25% rate for twelve months, an A$25,000 annual cap, weekly bank payment or account credit, and the refund and chargeback rules for a paid reward) now state plainly that referral rewards are not available yet, matching the public /refer page. No rate, cap or payout method is promised while the program is not switched on.
- Section 1 no longer makes earning a reward conditional on holding a paid plan today, because no reward can currently be earned; sharing a referral link remains free and open to any member, and the paid-plan condition will apply once rewards open.
- Section 7 (previously "Staying eligible") now states that there is nothing to stay eligible for until rewards open.
- Sections 9, 10 and 12 now describe a reward "once available" rather than describing a reward that exists today.
- The rest of the page, including who can share a link, what counts as a referral, the anti-abuse rules, how the program is described, and the contact and governing-terms clauses, is unchanged in substance.
Version 2.0 (effective 27 September 2026) replaced version 1.1 and set out, while rewards were still being planned as live at launch: a flat 25% rate for twelve months from the referred business's first paid invoice; a weekly bank payment or account credit with no minimum; that a refund or chargeback does not cancel a genuine reward; and eligibility requiring an active paid subscription in good standing at the time of each referred payment. It is superseded by version 3.0 and remains readable at version 2.0.
Version 1.1 (effective 1 September 2026) set one flat rate of 25% for twelve months from the referred member's first paid invoice, applied rewards as account credit only, and set a 90-day reversal window. It is superseded by version 2.0 and remains readable at version 1.1.